Creating a new Front Desk User


Creating a Front Desk is one of the first tasks that must be completed when setting up PoolMMS. This process can be repeated as many times as needed to create as many front desk users as you would like.
If you need a front desk user removed, please contact support. Removal of front desk users is not supported via the web interface at this moment.

1. Log into PoolMMS as an administrator.
2. In the sidebar click “Users”

3. Click “Front Desk Users”

4. Click “New User” and fill out the required information.

The new user will receive a confirmation email asking them to set their password.
If you do not have a common email address that you would like to use for a shared front desk account, please email support or open a ticket to bypass email address validation.

Note: A Front Desk user’s email can be the same as an Admin user’s email, but this may become confusing and is not recommended in most cases.