This documentation is outdated, and is for PoolMMS version 1. Please visit https://kb.poolmms.com for the most up to date docs. This documentation will remain availabl..
After you have imported your members you’ll need to send out ID cards to all of your families. PoolMMS makes this easy, you can send initial welcome emails to all of your families at once, and send more as new families are added without worrying about sending it again to families who have already received ..
Please read the full article before beginning. There is important information throughout! Importing from TeamUnify is easy! PoolMMS accepts a direct export from TeamUnify’s “Custom Report” feature. For information on how to use TeamUnify’s exporting feature, please visit their help documentation here. Note: TeamUnify’s help documentation sometimes becomes unavailable for extended periods of time. If ..
There are currently three supported data import types. Legacy: The original import system. This system takes in a CSV or XLSX file and imports raw data with no interpretation. The information you put in is identical to the information that is stored in PoolMMS. This format is not recommended unless you have an existing workflow ..
Creating a Front Desk is one of the first tasks that must be completed when setting up PoolMMS. This process can be repeated as many times as needed to create as many front desk users as you would like.If you need a front desk user removed, please contact support. Removal of front desk users is ..
Creating an Admin User is one of the first tasks that must be completed when setting up PoolMMS. This process can be repeated as many times as needed to create as many admin users as you would like.If you need an admin user removed, please contact support. Removal of admins is not supported via the ..
Congratulations on your next swim season! We know how hard starting up a club each year is, so we make it as easy as possible to get PoolMMS ready for the next year. Step 1: Login to your club’s admin portal. If it has been some time since you last logged in and you do ..
These instructions are for first-time setup of PoolMMS, if you are looking for seasonal getting started, please click here. First Steps Once your first PoolMMS admin account has been created by Salvatorelli Group, it is recommended to create at least one other admin account. Article: Creating a new Admin User. You also must create a ..
Salvatorelli Group provides a system status dashboard at https://status.salvatorelli.group. On this dashboard, you can get a general overview of the current health of our product’s servers. The server status dashboard tracks the current resource usage of servers directly managed by us. Products like PoolMMS run on an application platform called DigitalOcean App Engine. The service ..
Welcome to the PoolMMS help documentation. This new documentation system is currently under heavy development as new content is added. Not all topics you may need help on are listed, please send us an email at [email protected] to open a support ticket if there is anything you cannot find in the help documentation or would ..